ED FLOWERS
6228 W. Weston Drive Cell: 352.601.6857
Crystal River, FL 34429 E-mail: [email protected]
Seeking long-term career that would enable me to apply my experience and skills for recruiting, presentations, new client acquisition, and staff management. I am trustworthy, ethical, and get along well with people of all ages.
Professional Experience
Advance Auto Parts, Jacksonville, FL October 2008 – June 2010
Commercial Parts Pro
- Acquired 38 new accounts through reactivation of lapsed accounts
- Acquired 29 new commercial accounts
- Significantly increased customer service; received 100% ratings in southeast region
- Organized and launched company sponsored events for community awareness
- Organized retention outings with commercial customers
- Ensured integrity of store operations by addressing non-policy practices by staff
Touchton Plumbing, Jacksonville, FL July 2007 – September 2008
Temporary full-time workpending career position in my field of expertise
Transamerican Wholesale, Inc., CO and move to FL November 2005 – December 2006
Wholesale Sales Representative, East Coast
- Conducted business to business sales of commercial truck and automotive parts
- Acquired, managed and cultivated commercial accounts
- Increased business retention through resolving problematic sales
- Provide customer service and quality assurance follow-up
Avenger Superchargers, LLC, Colorado Springs, CO August 2000 to September 2005
Auto Pros & Avenger 4WD, Inc.
Co-owner, Sales and Marketing Manager for successful 6-bay and manufacturing business
- Increased sales from $310,000 to $850,000 through strategic marketing of products and services
- Developed local, national and international accounts
- Cultivated and acquired 42 national accounts
- Cultivated and acquired 13 international accounts
- Cultivated domestic and international clients, provided community activities
- Organized and attended trade shows to promote national and international sales (SEMA)
- Managed and executed all international customs requirements for shipment of products worldwide
- Managed operations, scheduled production and sales
- Streamlined store and workshop operations
- Purchased inventory and aftermarket products
- Managed inventory control for both shipping & receiving
- Developed Jeep supercharger system
- Developed C.A.R.R. strategy (Customer-centric,Acquisition, Re-activation, Retention)
Predator 4 Wheel Drive, Inc., Colorado Springs, CO July 1995 to August 2000
Sales and Service Manager
- Managed store operations
- Implemented customer-centric strategies for increase of retention and new customer acquisition
- Personally increased local club memberships from 12 members to 84 members in first year
- $80,000 first year increase in sales as direct result of my cultivation efforts
- Evaluated, tested and approved new products
- Inventory control – shipping & receiving
Tomken Machine, Inc., Buena Vista, CO 1994 to 1995
Manager of Production and Assembly
- Promoted company at trade shows to develop B2B sales
- Managed shop operations, shipping and receiving
- Merchandised products
- Custom designed and fabricated products
- Controlled inventory and stock
Flowers by Flowers, Inc., Clearwater, FL 1991 to 1994
Management in family business
U.S. Army 1970 to 1991
Supervisor, Personnel Counselor/Recruiter
- Executive for the Federal arm of United Way Campaign; Responsible for campaign development
- Implementation and successful conclusion of fund raising activities
- Developed, organized and conducted job fairs; follow-up presentations for regional high schools
- Development of sales aides telemarketing, advertising and publicity
- Interacted with over 6,500 prospects
- Supervised 30 employees for tactical air defense and performed personnel evaluations
- Managed and supervised office personnel
- Interviewed and evaluated prospective employees.
- Initiated strategic planning operations, developed training and lesson plans
- Trained personnel in corrective maintenance on armored personnel carrier, engines, transmission and hydraulic systems of heavy equipment
EDUCATIONAL SUMMARY
Bachelors Degree awarded by military for promotion purposes for
accrued current military training and previous college credits combined 1991
Pinellas Technical Center, Computer Aided Design, Mechanical Drawing 1992-1994
Central Texas College, Management classes, English Composition 1989
St. Petersburg College, Teaching courses, Earth science 1992
Tom Hopkins Sales Seminars 1985
Army Recruiting Course 1984
Advanced Mgmt Leadership Course 1979
Equal Opportunity Course 1973
United States Army Special Forces training and qualifications 1970
COMMUNITY SERVICES: Director for Colorado 4-Wheeler Club; Member Christian Motorcyclists
Association; Volunteer Search and Rescue Team Member/Rocky Mountains